Managed Services

Whether you’re a business executive or a seasoned IT pro, using managed services can make your job easier. When effectively executed, a Managed Service (MS) is like gaining the capability of an IT Department with the expertise of seasoned professionals to deliver focused application operations to your company’s business application users. Simply put, an MS is designed to handle the daily operations of your specialized applications providing the capability to your company end-users and therefore allowing in-house IT to focus on more strategic IT programs, also freeing your team to focus on your business' core competencies.

Whats Included?

With A Selection Of HShilling's Support Plan, You Will Gain Access To All Microsoft 365 Apps & To Keep You Secure, We Will Add Our Best Anti-Virus Softwares That Will Protect Your Desktop And Microsoft Apps At All Times

Productivity With 365

Outlook

Email, Calendar, & Contacts. Staying Up-To-Date With Your Schedule

OneDrive

Store and Protect Your Personal Files, Share Them With Others, & Get To Them From Anywhere On All Your Devices

Microsoft Teams

Instant Messaging, Video Meetings, & Internet Calling To Stay In Contact With Your Colleagues, Friends, & Family

SharePoint

Team/Company Storage

Store All Your Projects, Documents, & More With OneDrive

Office Desktop Apps

Have Access To All Office Desktop Apps Such As Word, Excel, & More Up To 5 Devices

Microsoft 365 Apps

Have Access To Other Microsoft Apps Such As Yammer, Bookings, Forms, Sway, Lists, & Stream

Security

Microsoft Defender for Office 365

Email Security That Will Block Spam, Prevent Phishing, Ensure Links Are Safe, Block Attachments With Viruses, Secure Messages In Teams, & Secure Files In OneDrive/SharePoint.

OfficeProtect

Ensures Your User Accounts Are Secure, Ensures Audit Logging Is Enables At All Times, Monitor & Alert On Changed To Your Security Policy Or Suspicious Activity In Your Enviroment.

Microsoft 365 Security

Your Data Is Encrypted At Rest and In Transit In Office 365, Block Legacy Authentication, & Multi-Factor Authentication For All User

Backup

Cloud & Device Backup

With our plan, we backup Email, OneDrive, SharePoint, Desktop(s), & Mobile Device(s). Each user is provided 50GB With additional available for purchase.

User Training On Microsoft 365

With Our Plan, You Have Access to Live Training Classes, Microsoft adds new features to Microsoft 365 all the time, which helps you keep up to date, On-Demand Learning Library, Assessments to check your knowledge, & PDF guides to suit your learning style

How Will We Help?

Complete Support

•24/7/365 Microsoft 365 support available to resolve any issue you might be facing including with:

•Microsoft Office App Installation

•Account Setup

•Email Customization (permissions, forwarding, & shared mailboxes)

•SharePoint Permissions

•Non-Microsoft 365 support available 8 AM – 5 PM providing support for all your technology needs (laptop, mobile phone, printers, office networks, servers, etc.)

Complete Device Management with Intune

•Enable users to sign into any company computer with the same username & password they have for Office 365

•Provide a consistent set of customizations (home page, wallpaper, etc.), applications, and security policies for all computers

•Ensure all computers are kept fully up to date

•Revoke local administrative rights from your users ensuring your computers are secure

•Do you allow users to use their personal mobile phone? Put a security wrapper around your data to ensure it is not compromised if their device is lost or stolen.

•Allow users to only connect to Microsoft 365 from their company computer or managed mobile device

Managed Service Plans

Plans

Support To Meet Your Needs